Fusion Care Management Software

Accreditations

ISO 9001 : 2015 GB02123

Discover Our Care Management Software Features

Each of our modules can be a standalone feature, or you can combine them to make a software that caters for your needs.

Trusted By Thousands Of Users

9.7M

Daily Care Logs Each Month

724.8K

Staff Members Clock-in & out Per Month

325K

Invoices Dispatched Every Year

Empowering Your Care Team with Smart Solutions

Directors

Fusion eCare Solutions empowers care home directors with a powerful, all-in-one management platform designed to drive strategic oversight and operational excellence. Gain full visibility across staffing, care delivery, billing, and compliance from a single system. With real-time analytics, reporting, and alerts, directors can monitor performance, manage risk, and ensure regulatory compliance at scale. Make smarter decisions, improve accountability, and support sustainable growth—all with Fusion eCare Solutions.

Care Home Managers

Fusion eCare Solution empowers managers with a seamless and efficient care management system, streamlining operations, enhancing compliance, and improving staff coordination. With real-time data access, automated scheduling, and robust reporting tools, managers can make informed decisions, ensure high-quality care delivery, and maintain regulatory standards effortlessly. Simplify workflows and elevate care management with Fusion eCare Solution.

Finance Team

Fusion eCare Solutions provides finance teams with the clarity and control they need to manage budgets, streamline billing, and optimise financial performance across the care home. With automated invoicing, real-time revenue tracking, and detailed financial reporting, teams can reduce errors, improve cash flow, and ensure transparency. Easily manage funding streams, monitor occupancy-related income, and stay audit-ready with accurate, compliant financial records—powered by Fusion eCare Solutions.

Admin Staff

Fusion eCare Solution's care management software empowers administrators with streamlined workflows, real-time data access, and automated reporting. It simplifies scheduling, compliance tracking, and documentation, reducing administrative burden while enhancing efficiency. With a user-friendly interface and secure cloud-based access, admins can oversee operations seamlessly, ensuring smooth care delivery and regulatory compliance.

Nurses

Fusion eCare Solution’s care management software empowers nurses by streamlining workflows, reducing paperwork, and ensuring seamless communication. With real-time access to patient records, medication schedules, and care plans, nurses can provide accurate, timely, and personalised care. Automated alerts and compliance tracking enhance patient safety, while mobile accessibility allows nurses to update records on the go. This innovative solution enables nurses to focus more on patient care, improving efficiency and overall healthcare outcomes.

Care Assistants

Fusion eCare Solution’s care management software empowers carers with efficient tools to streamline daily tasks, enhance communication, and ensure compliance. With real-time updates, digital care plans, and automated scheduling, carers can focus more on providing quality care rather than administrative work. The intuitive interface simplifies record-keeping, improves coordination, and supports better decision-making—ultimately improving outcomes for both carers and service users.

Families

Fusion eCare Solutions gives families peace of mind by providing secure, real-time access to their loved one’s care. Through the Family Portal, relatives can view daily updates, care notes, and important health information—anytime, from anywhere. Stay connected, informed, and reassured, knowing that your loved one is receiving the attention and support they deserve. With Fusion, families are not just observers—they’re active partners in the care journey.

Entire Team

Fusion eCare Solution's care management software empowers the entire care home team by streamlining operations, improving communication, and ensuring seamless coordination. From caregivers and nurses to administrators and managers, the software enhances efficiency with real-time updates, digital care plans, compliance tracking, and secure data management. With intuitive tools and automation, it reduces paperwork, minimizes errors, and allows staff to focus on delivering high-quality, person-centered care.

Effortless OnBoarding

Safety and Support

Implementation and Getting Started

Making the switch to our digital care management software couldn’t be easier. We will do all the hard work for you.

If you are joining us for Care Planning, we will make a digital copy of your current paper records or import them from an existing supplier, making the transition seamless and ready to go on day one!
It typically takes us two days to set your account up which you can review and make changes to before going live.
If you are joining us for staffing or invoicing, we will send you a small questionnaire to gather some key information (such as shift times or training courses) which we will put into the system for you.
Our experienced staff can train your team however you like, in person or online, train the trainer or train everyone – the choice is yours!

Support Whenever You Need It

Once you’ve made the switch, we will be here to support you and we’ll also make you aware of any new features heading your way! All customers receive free product upgrades and features which are typically released every few months.

We pride ourselves on customer service and ongoing support. Lifetime customer support is available to all customers at no extra cost. No long waits for a response or costly SLAs!
Our support team are here for the smallest or biggest questions via email or phone.
All customers are assigned a dedicated account manager who will support you through the entire journey and can be contacted whenever you need them.
All customers gain access to our enhancement portal, where you can log development ideas which can be included in future releases.

Data Safety Is Our Priority

We take data safety seriously. Our care management software comes with all the protection you need and more.

Your data and cloud system is safe in ISO Accredited servers, one of the highest standards possible.
We have robust backup and uptime policies ensuring you are up and running 365 days a year!
Have a question regarding GDPR? Our in-house GDPR officer can answer any questions you may have.
All our cloud systems come equipped with local IP and time-zone firewall restrictions, providing an extra layer of safety and ensuring your data is only accessed legitimately.
We are an NHS assured supplier. All our data safety standards have been checked and assured against stringent requirements

Digital Transformation IT Support

Worried that you don’t have the infrastructure in place to support your digital transformation journey? Our IT services team can help!

IT Support
Microsoft Office, Email and Cloud
Managed Internet and Wireless
Cabling and Infrastructure
Antivirus and Security
Backup and Disaster Recovery

Why Choose Fusion eCare for Your Care Setting?

Specifically for UK Care Homes

Tailored features to meet the unique needs of UK care settings.

Comprehensive Compliance Support

Ensure compliance with CQC regulations and UK data protection laws.

User-Friendly Interface

Easy-to-use design for care staff, reducing training time and increasing efficiency.

Real Time Updates

Actions logged in the system are visible to everyone immediately.

Scalable & Customisable

Choose standalone modules or combine them for a fully integrated care management system.

NHS Assured Solution

We have successfully met all 14 NHS standards, in order to provide you the highest quality software.

PRSB Quality Partner

We have proudly maintained a long-standing partnership with the PRSB.

Moving from another provider?

We provide full onboarding support, including data migration, staff training, and all the support you need.

Dedicated Customer Support

Our proactive support team offers personalised support to ensure your care setting operates smoothly.

Our Resources

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