Testimonials

“We recently implemented Fusion Care in our care homes, and the experience has been outstanding. The Fusion Care team showed a clear understanding of our needs from the start and provided a seamless implementation process. Their system has greatly improved our operational efficiency and the quality of care we offer to our residents. What truly sets Fusion Care apart is their exceptional support team. Whenever we have a query or require assistance, their response is always prompt and effective. They consistently go above and beyond to ensure any issues are resolved quickly, providing peace of mind for our staff. We highly recommend Fusion Care to any care home looking to enhance their services, improve operational efficiency, and streamline day-to-day processes. Their commitment to excellence, attention to detail, and customer satisfaction shines through in everything they do.”

“At The Summerhill Group, person-centred care is our core value, and Fusion Care Management Software has been instrumental in helping us achieve this. The software allows us to create tailored care plans for each resident, ensuring their needs are met and outcomes are achieved. Fusion Care’s modules enable real-time tracking of residents' progress and improve communication across teams, ensuring seamless continuity of care. Additionally, its integrated HR functions—such as payroll, rotas, and personnel management—have streamlined operations, saving valuable time. Automated payroll processing, accurate attendance tracking, and employee scheduling all work smoothly within the system. Thanks to Fusion Care, we've created an environment where both residents and staff thrive. The support team is always available and responsive. We highly recommend Fusion Care to any care home provider looking to enhance care and operational efficiency.”

“We moved from our previous Care Management System to Fusion in July 2025 and are now using the Fusion Staff Management and Billing modules, which have been implemented across the Mission Care group over recent months. During onboarding, Dave has been our main point of contact and has been extremely helpful and supportive throughout. He worked closely with us to understand our requirements, delivered demos, and provided training to staff across multiple departments. Dave’s strong knowledge of the system has been invaluable in answering queries from both staff and management, particularly from a change-management perspective. He has also been very receptive to feedback and adaptable to Mission Care’s processes, helping us maximise long-term system value. Dave’s customer support has been excellent, and we sincerely appreciate his hard work. I highly recommend Fusion to any organisation considering a system change.”